Privacy Policy

Last Updated: March 2026

At Mia Calgary, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website, interact with our services, or make a purchase.

By accessing or using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect different types of personal data depending on how you interact with our store, including:

Personal Details
Your name, billing and shipping address, phone number, and email address.

Payment Information
Details required to complete your purchase, such as payment method, transaction data, and confirmation details. Payment processing is handled securely by third-party providers.

Account Information
If you create an account, we may store your login credentials, preferences, and settings.

Order & Shopping Activity
Information about products you view, add to your cart, wishlist, or purchase, including returns and exchanges.

Customer Support Communication
Any information you share with us when contacting our support team.

Technical & Device Data
IP address, browser type, device details, and network information.

Usage Data
Insights into how you navigate and interact with our website.

2. How We Collect Your Data

We gather information in the following ways:

  • Directly from you when you place an order, create an account, or contact us
  • Automatically through cookies and similar technologies when you browse our site
  • From trusted service providers who assist us in running our business
  • From third-party partners where permitted by law

3. How We Use Your Information

We use your data to provide a smooth and personalized shopping experience, including:

Order Processing & Service Delivery
To process payments, ship orders, handle returns, and manage your account.

Personalization
To tailor product recommendations and improve your shopping experience.

Marketing & Promotions
To send you updates, offers, and advertisements relevant to your interests. You can opt out at any time.

Security & Fraud Prevention
To protect against unauthorized activity and ensure a safe shopping environment.

Customer Support
To respond to your inquiries and provide assistance.

Legal Compliance
To meet legal obligations and enforce our policies.

4. Sharing Your Information

We may share your data with trusted third parties when necessary, including:

  • Service providers such as payment processors, logistics partners, and IT services
  • Marketing and advertising partners to deliver relevant content
  • Platforms that support our store operations
  • Legal authorities when required by law

We only share information when necessary and ensure appropriate safeguards are in place.

5. Platform & Hosting

Our store is powered by Shopify, which enables us to securely provide our services. Shopify may process certain data to support functionality, analytics, and performance improvements.

For more details, you may review Shopify’s privacy practices on their official website.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party platforms. We recommend reviewing their policies before sharing personal data.

7. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If such data is identified, we will take steps to remove it.

8. Data Security & Retention

We take reasonable measures to protect your personal information. However, no system is completely secure.

We retain your data only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

9. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Data portability
  • Opt-out of marketing communications

To exercise your rights, please contact us at info@miacalgary.com.

10. Communication Preferences

You may unsubscribe from marketing emails at any time using the link provided in our emails. Transactional messages (such as order confirmations) will still be sent when necessary.

11. International Data Transfers

Your information may be processed outside your country of residence. Where required, we use appropriate safeguards to ensure your data remains protected.

12. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the revised date.

13. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Mia Calgary
Email: info@miacalgary.com